Customer service chatbot

Boost.ai

Conversational AI platform for automated customer service across chat, messaging, and voice.

Cognigy

Enterprise customer-service platform for deploying generative ai agents across voice and digital channels.

Decagon

AI customer-support agents that resolve conversations across chat, voice, email, SMS, and other channels.

Forethought

AI customer-support platform that resolves inquiries, triages tickets, and assists human support agents.

Google Dialogflow

Google Cloud platform for building conversational agents with flows, playbooks, voice, and text interactions.

Intercom Fin

Intercom's AI customer service agent that answers support questions over chat, email, and voice.

Kore.ai

Enterprise platform for building, deploying, governing, and optimizing ai agents.

Lorikeet

Customer-service ai agents that resolve complex issues across chat, email, voice, SMS, and WhatsApp.

Rasa

Enterprise platform for building controlled ai agents across text, voice, and business workflows.

Sierra

Sierra offers ai agents to enhance customer interactions across all channels.

Tidio

Lyro is an AI customer service agent that answers from support content and hands off complex questions.

Zendesk

ai agents resolve customer requests across messaging, email, web forms, API, and voice channels.

Zowie

Enterprise AI customer service platform for deterministic workflows across chat, email, voice, and apps.

Voiceflow

Enterprise conversational AI platform for designing, launching, and iterating CX agents.

Support Chat Reply JSON

Answer a support message from supplied knowledge with response, mood, categories, suggestions, and agent-routing fields in JSON.

Reply to a support chat as a structured JSON payload