Zowie

Enterprise AI customer service platform for deterministic workflows across chat, email, voice, and apps.

ai agent
Customer support

Overview

Zowie is an AI customer service platform for enterprise brands. It separates language understanding from business rules so workflows such as refunds, claims, eligibility, and identity checks follow configured policies. Teams can build, deploy, and monitor agents across chat, email, voice, apps, and contact centers, with shared context, quality scoring, reasoning logs, and governance controls.

Key features

Policy-driven workflow execution
Chat, email, voice, and app deployment
Agent Studio for building agents
Helpdesk and system integrations
Human handoff with conversation context
Conversation quality scoring
Decision and reasoning logs

Use cases

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Last updated 2026-09-16