Cresta

Enterprise customer-service AI platform combining autonomous agents, agent assist, and conversation intelligence.

Overview

Cresta is an enterprise customer-service AI platform for voice and digital channels. It combines autonomous ai agents with real-time assistance for human representatives and conversation intelligence for analyzing interactions. Cresta connects with contact-center and CRM systems so organizations can automate service, support agents during live conversations, and review customer interactions.

Key features

Autonomous voice agents
Digital ai agents
Real-time agent assist
Conversation intelligence
Contact-center integrations
CRM integrations
Interaction analysis

Use cases

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Last updated 2026-09-16