Google Dialogflow
Google Cloud platform for building conversational agents with flows, playbooks, voice, and text interactions.
- ai agent
- Paid
- Customer support
- ai agent platforms
Pricing
Dialogflow pricing is usage-based; Google lists separate rates for flows, playbooks, text requests, and voice seconds.
Overview
Google Dialogflow is Google Cloud’s platform for building conversational agents. Dialogflow CX provides flows for structured conversations, while playbooks and other generative features support more flexible interactions. Agents can handle text and voice requests and connect to fulfillment, integrations, and Google Cloud services. Pricing is based on usage and varies by edition and feature.
Key features
- Dialogflow CX flows
- Generative playbooks
- Text and voice interactions
- Conversation testing
- Fulfillment integrations
- Google Cloud deployment
- Usage-based billing
Use cases
- Conversational AI platform
- Customer service chatbot
- Customer support
- Contact-center automation
- Voice assistants
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Alternatives
Last updated 2026-09-16