Pricing

Free plan with limited conversations; Plus from $150/mo billed annually; Team and Custom tiers available.

Overview

Botpress is an AI agent platform built for customer support. Agents can process refunds, update accounts, correct orders, and run multi-step workflows across connected systems, with hot handoff to humans when needed. It can sit on top of an existing helpdesk or run as Botpress Desk. Builders use natural language and OAuth connections without a separate per-seat bill for AI usage on paid plans.

Key features

End-to-end ticket resolution with escalation rules
Multi-step workflows across business systems
Refunds, account updates, and order corrections
Works with existing helpdesk or Botpress Desk
Knowledge that learns from resolved tickets
SOC 2 and GDPR-oriented security posture
Conversation-based pricing without per-seat AI fees

Use cases

Show all 10Show fewer

Alternatives

Microsoft Copilot StudioMicrosoft platform for building conversational and autonomous agents with Power Platform.AI toolPaid
AiseraEnterprise AI agent platform for IT, HR, customer service, and cross-domain workflow execution.ai agent
Truffle AITypeScript platform for deploying ai agents that handle tasks, chat sessions, tools, and document knowledge.ai agent framework
AgentforceSalesforce platform for building autonomous ai agents on Customer 360 data.AI toolFreemium
ArcadeMCP actions runtime that authenticates, executes, and governs agent tool calls.AI toolFreemium
DifyOpen-source platform for agentic workflows, RAG pipelines, and LLM apps.AI toolFreemium