Duckie AI

AI support-agent platform that searches knowledge, follows workflows, takes actions, and resolves tickets.

Overview

Duckie AI is a customer-support platform for building, deploying, and managing AI support agents. Agents search connected knowledge, follow defined workflows, take actions in business systems, and work toward resolving tickets. The current official product focuses on support operations, replacing older descriptions of Duckie as a software-development companion platform.

Key features

AI support agents
Knowledge search
Workflow execution
Business-system actions
Ticket resolution
Agent deployment and management

Use cases

Alternatives

Ace WavesCustomer-support ai agents that resolve complex cases and take actions across business systems.ai agent
Boost.aiConversational AI platform for automated customer service across chat, messaging, and voice.ai agent
DecagonAI customer-support agents that resolve conversations across chat, voice, email, SMS, and other channels.ai agent
ForethoughtAI customer-support platform that resolves inquiries, triages tickets, and assists human support agents.ai agent
Gradient LabsSpecialist ai agents for financial-services customer operations, disputes, collections, onboarding, and claims.ai agent
HubSpot Breeze Customer AgentHubSpot customer-service agent that answers questions, qualifies leads, books meetings, and takes CRM actions.ai agentPaid

Last updated 2026-09-16