HubSpot Breeze Customer Agent

HubSpot customer-service agent that answers questions, qualifies leads, books meetings, and takes CRM actions.

Pricing

HubSpot lists a charge of 50 HubSpot Credits, or $0.50, per resolved conversation.

Overview

HubSpot Breeze Customer Agent, now presented in HubSpot’s Agent Hub, uses company content and CRM context to handle customer and prospect conversations. It can answer questions, qualify leads, book meetings, perform actions such as order lookups and password resets, and hand off to people. Deployment options include chat, email, WhatsApp, Facebook, forms, voice, and social channels.

Key features

Customer-question answering
Lead qualification
Meeting booking
CRM-context responses
Order lookups and password resets
Multichannel deployment
Human handoff

Use cases

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Last updated 2026-09-16