Simple AI

Voice AI platform for building phone agents that handle inbound calls, outbound campaigns, SMS, and web chat.

Overview

Simple AI lets teams build and deploy ai agents for phone calls, SMS, and web chat. Agents can answer inbound calls, make outbound calls through campaigns or APIs, follow prompts or multi-step flows, use knowledge bases and external tools, and transfer conversations to people. Calls are recorded and transcribed, with analyzers, sentiment results, tags, and webhooks available for follow-up.

Key features

Inbound and outbound phone agents
Scheduled calling campaigns with retries
SMS and web chat conversations
Knowledge bases and multi-step flows
API tools for records and appointments
DTMF, IVR navigation, and call transfer
Call recordings, transcripts, and analysis
SIP integration with existing telephony

Use cases

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Last updated 2026-09-16