aiagents.org

Retell AI

Platform for building, testing, and deploying AI voice agents for phone and chat.

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Pricing

Sign up free with starter usage credit; pay-as-you-go by the minute; Enterprise custom pricing.

Overview

Retell AI is a platform for AI voice agents that handle phone calls and related channels. You build call flows on a visual canvas, test with simulations, then deploy for inbound, outbound, web, or SMS. Agents can transfer to humans, navigate IVRs, and sync outcomes to CRMs. The product targets call-center style work such as reception, appointments, lead qualification, and support. Billing is usage-based by the minute, with an Enterprise tier for higher compliance and support needs.

Key features

  • Visual call-flow builder with functions and transfers
  • Simulation and regression testing before deploy
  • Inbound, outbound, web, and SMS deployment
  • Live listen and human takeover
  • CRM context in and call outcomes back
  • Call analytics, transcripts, and QA tools
  • APIs, SDKs, and telephony integrations

Use cases

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  • AirVoice-agent platform for creating conversational phone agents with flow-based scripts and call APIs.ai agent
  • CognigyEnterprise customer-service platform for deploying generative ai agents across voice and digital channels.ai agent
  • FloatbotMultimodal conversational AI platform for voice, chat, messaging, email, and agent assistance.ai agentPaid
  • GoodcallAI phone agent for answering customer calls, booking appointments, and capturing leads.ai agent

Last updated 2026-09-15