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CartDialog

CartDialog answers shopper and order questions for Magento stores.

  • AI tool
  • Free trial

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Pricing

14-day free trial; plans are sized by monthly conversations, from 300 a month.

Overview

CartDialog is an AI chat assistant for online stores built on Magento (Adobe Commerce) that answers shoppers from the store's own catalog and policies. Unanswered questions about stock, shipping and returns cost sales and fill the support queue. You connect your store with an API key, set the tone, add FAQs and return policies, choose which questions go to a person, and embed the widget. It recommends products, checks order status after verifying the customer, explains returns and hands conversations to your team when needed. Test its answers on your own store before shoppers see it.

Key features

  • Answers from your Magento catalog and policies
  • Order status after customer verification
  • Return guidance from your own rules
  • Handoff to a person
  • Replies in the shopper's language (five supported)

Use cases

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Last updated 2026-10-29

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