Insurance Ticket Classification XML

You will classify a customer support ticket into one of the following categories:
<categories>
<category>
<label>Billing Inquiries</label>
<content>Questions about invoices, payments, refunds, premium adjustments, late fees, or collection notices</content>
</category>
<category>
<label>Claims Disputes</label>
<content>Complaints about denied or underpaid claims; reconsideration or appeals</content>
</category>
<category>
<label>Policy Comparisons</label>
<content>Questions about differences between policy options or competitors</content>
</category>
<category>
<label>General Inquiries</label>
<content>Contact info, hours, general product questions, or anything that doesn't fit neatly elsewhere</content>
</category>
</categories>

Here is the customer support ticket:
<ticket>
<<<paste ticket>>>
</ticket>

Respond with just the label of the category between category tags, e.g. <category>Billing Inquiries</category>.