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Jotform AI Agents

No-code ai agents for customer service across chat, phone, SMS, and messaging apps.

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Pricing

Included on Jotform Starter free plan with limits; higher agent and conversation limits on Bronze, Silver, Gold, and Enterprise.

Overview

Jotform AI Agents are conversational agents you train for customer service and form-guided workflows. Deploy on chat, phone, voice, WhatsApp, Messenger, SMS, and other channels, or start from thousands of templates. Agents can schedule appointments, send email or Slack messages, trigger workflows, and hand off to humans via a mobile app. Training uses URLs, documents, Q&A, and live conversation.

Key features

  • Chat, phone, voice, SMS, and social messaging channels
  • 7,000+ agent templates
  • Train from URLs, docs, text, and Q&A
  • Actions for calendar, email, Slack, APIs, and workflows
  • Mobile app for human escalation
  • Multi-language conversations
  • HIPAA-friendly option via Gemini on Vertex AI accounts

Use cases

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Last updated 2026-09-16