Penciled

AI front office for WebPT clinics that schedules patients and fills physical therapy cancellations.

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Overview

Penciled is an AI front office for physical therapy clinics using WebPT. It automates scheduling for initial evaluations and plans of care, sends two-way SMS confirmations, and matches waitlisted patients to newly opened appointments. The platform reads clinic scheduling rules and therapist availability, books directly in WebPT, and gives staff a dashboard to review activity and override the AI.

Key features

  • Initial evaluation scheduling
  • Plan-of-care scheduling
  • Two-way SMS confirmations
  • Cancellation and rescheduling handling
  • Automated waitlist matching
  • Direct WebPT booking
  • Staff review dashboard

Use cases

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Last updated 2026-09-16