Kai Resolve
AI support engineer that investigates hard technical tickets.
- ai agent
- Free trial
Pricing
About $0.49 per investigation on average, billed by work done; 7-day free trial.
Overview
Kai Resolve is a second-level AI support agent from Gleap for the technical tickets its first-line assistant, Kai Support, cannot answer. It looks at the screen recording, console and network logs, account data and, when you allow it, a read-only copy of your code in a sandbox. It then replies to the customer itself or passes the ticket on with a diagnosis naming the files it checked, and a confirmed bug can be turned into a coding task for your engineers to start and review. It makes no commits or pushes.
Key features
- Works from recordings, logs and account data
- Read-only code access in a sandbox
- Escalates with a diagnosis citing files
- Confirmed bugs become reviewable coding tasks
Use cases
Alternatives
Last updated 2026-10-20