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Augment

AI teammate for freight and distribution workflows across email, voice, messaging, and business systems.

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Overview

Augment provides Augie, an AI teammate for supply chain, freight, and distribution operations. Augie works across email, phone, text, Slack, Teams, and Google Chat, and connects to TMS, WMS, ERP, CRM, and other systems. Teams can select existing workflows or define custom workflows from standard operating procedures written in plain English.

Key features

  • Cross-channel workflow execution
  • Plain-English workflow builder
  • SOP-to-workflow conversion
  • TMS, WMS, ERP, and CRM integrations
  • Knowledge Hub for operational context
  • Shipment and document workflows
  • Human escalation for unfamiliar cases

Use cases

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Last updated 2026-09-16