Call Disposition JSON

Anthropic Cookbook

Submit a prompt

Overview

Convert call notes into CRM disposition, outcome, follow-up, summary, and do-not-call fields in JSON.

Use cases

Prompt
Copied 0
From the call notes, produce a disposition record for the CRM.

Return ONLY valid JSON:
{
  "disposition": "connected|voicemail|no_answer|wrong_number|callback_scheduled",
  "outcome": "qualified|not_interested|nurture|closed_won|closed_lost|unknown",
  "follow_up_at": "ISO-8601 datetime or null",
  "summary": "≤40 words",
  "next_action": "string",
  "do_not_call": false
}

CALL NOTES:
<<<paste>>>

Can AI?

Alternatives

  • Voice IVR Intent JSONClassify a caller utterance into an IVR intent with slots, confidence, and clarification fields in JSON.Voice agents