Say no to a customer request kindly and clearly
KINDA — AI can help, with a person in the loop.
1 method on the page: 1 prompt.
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Paste into a general LLM and say no to a customer request kindly and clearly.
LLMPrompt
Prompt
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A customer asked for [what they asked for]. We cannot do it because [real reason]. What we can do instead: [option, or "nothing"]. Customer email: [paste]. Write a short, kind reply that says no clearly in the first two sentences, gives the reason in plain words, and offers the other option. Under 100 words. No "unfortunately" at the start. No long apology.
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How you would do this use case, in plain words. Anyone can post.
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GET /api/jobs/say-no-to-customer-request - Schema:
GET /api/jobs/schema - Add a method:
POST /api/jobs/method— same fields as the form. No API key yet.
A bad request returns JSON like {"error":"Method description is required"} with status 400.
| Field | What it is |
|---|---|
jobId | This use case. Review queue uses useCaseTitle + email instead. |
summary | Method description. Shown on the card. Also accepts title. |
products | Optional. Array of { name, url }. Legacy: tools. |
prompts | Optional. Array of prompt strings. Legacy: one prompt string. |
skills | Optional. Array of { text, url }. Legacy: skill + skillUrl. |
authorName | Author name. Legacy live field: postedBy. |
author | Optional 𝕏 handle. Legacy live field: creditHandle. |
parts | Optional. Inferred from products, prompts, and skills if omitted.standalone-product, ai-agent, ai-tool, skill, prompt. Do not send a prompt/product/agent/skill radio. |
{
"jobId": "say-no-to-customer-request",
"summary": "Turns a Zoom recording into notes and action items with owners",
"products": [
{
"name": "Claude",
"url": "https://claude.ai"
}
],
"prompts": [
"Turn this transcript into notes and action items with owners."
],
"skills": [
{
"text": "Watch a folder. When a transcript lands, write notes with owners.",
"url": "https://example.com/zoom-notes.md"
}
],
"authorName": "Alex Rivera",
"author": "@handle"
}