Reduce return rate

Cut return rates for an online store

Nexscope's skill helps an online seller look into why products come back and lower the return rate. It compares your rate with category benchmarks, digs into return reasons, and suggests changes to the returns policy, the reverse-logistics process and product listings such as size guides and photos. It also works out what returns cost and how to keep customers after a return. It asks one round of follow-up questions, then gives a summary with ranked actions, marking estimates made on thin data.