Customer research
3 listings
Agents
Listen Labs
AI-moderated research platform that runs interviews and turns responses into traceable insights.
Skills
Customer Research
Runs customer research workflows—questions, synthesis, and insight capture for marketing/product.
Research a customer question across sources
This skill looks up the answer to a customer question across the sources you have, such as past tickets, docs, and account notes. It can check whether a bug was reported earlier or what a given account heard from you in the past. The output gives an answer, key findings, cited sources, gaps, and next steps.