Answer phone calls

Answer business phone calls and book appointments with a voice agent

This system prompt sets up a phone voice assistant that answers calls for a business, books, moves or cancels appointments and takes messages. It tells the agent to say it is an AI, keep each turn short and speakable, answer only from the business facts you fill in, confirm details before booking, pass callers to a person when needed, and never ask for card numbers or passwords. You fill in placeholders such as {{business}} and {{booking_rules}}.

Answer business phone calls and book appointments with a voice agent