Rewrite an angry email so it stays professional

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Paste into a general LLM and rewrite an angry draft so it stays firm, clear, and professional

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Rewrite my angry draft so it stays professional while remaining firm.

Keep: the factual complaints, the ask, any deadlines.
Remove: insults, sarcasm, threats, ALL-CAPS venting.
Structure: context → impact → clear request → next step.
Offer 2 tones: (A) firm-collaborative (B) firm-formal.

MY DRAFT:
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