Whatfix

Digital adoption platform for in-app guidance, software training, and workflow analytics

Overview

Whatfix is a digital adoption platform that helps organizations guide users inside web, desktop, and mobile applications. Teams can create contextual walkthroughs, self-service help, task lists, and in-app messages. Its Mirror product provides simulated training environments and AI roleplay, while Product Analytics captures user behavior and surfaces workflow friction.

Key features

Contextual in-app Flows and Smart Tips
Embedded self-service help
Content approvals, versioning, and rollback
Application cloning for simulations
AI voice and chat roleplay
No-code product event capture
Guidance and workflow analytics

Use cases

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Last updated 2026-09-16