Teneo.ai

Enterprise agent platform for voice and digital customer service across contact center systems.

Overview

Teneo is an enterprise agent platform for automating customer service across voice, chat, apps, and email. It combines controlled responses with LLMs, deterministic language modeling, integrations for contact-center and business systems, and tools for building, testing, deploying, and monitoring agents. The platform supports large-scale voice automation without locking teams to one LLM provider.

Key features

Voice and digital customer service
Controlled agent responses
Low-code agent builder
Contact-center integrations
LLM-independent architecture
Public API and MCP support
Agent lifecycle monitoring

Use cases

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Last updated 2026-09-16