Digital Workforce

Business process automation service combining people, digital agents, process redesign, and orchestration.

Overview

Digital Workforce provides business process automation services using people and digital agents. Its approach includes value discovery across customer journeys, process redesign around human control points, and the Outsmart business process automation platform. The company works across industries and functions, with experience in robotic process automation, business process automation, healthcare, social care, and financial services.

Key features

People and digital agent delivery
Top-down value discovery
Process redesign for automation
Human control points
Outsmart automation platform
Robotic process automation
Industry-focused automation services

Use cases

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Last updated 2026-09-16